Never Share Your PasswordYour Gaia password should always be kept private. If somebody gets your password, they can do all sorts of bad things: they can lock you out of your account, steal your items, change your profile, pretend to be you, and cause lots of trouble. You should never give your password to anyone except your parents. Even giving your password to friends is a very bad idea! Gaia moderators and administrators will never ask you for your password by e-mail, by PM, or by any other means.
If anyone asks for your Gaia Online password, it's a scam! Don't share it!
Be Careful when Following Offsite LinksIf a link looks fishy, don't click it! Avoid clicking hyperlinks that lead to sites with strange, offensive, or confusing names. They could send you to sites that contain gross pictures, harmful software, or scams that will try to steal your password. Think before you click! Make sure you're going to a site that you trust.
Even if it looks like GaiaOnline, if a click ever logs you out that is NOT the logout button, do not log in. Go to
http://www.gaiaonline.com and make sure you weren't falsely logged out.
Protect Your AccountMost accounts that get "hacked" (and have all their gold and items stolen) are the result of users giving away their password. The most effective way to protect your account is to never give away your password to anyone, not even your friends. If you believe your password has been compromised, change it right away!
Also, we advise against letting anyone else use your account. If you let a friend use your account, you are responsible for anything that they post. If they break the rules, you might get banned!
Recognize ScamsThere are a few common ways that scammers try to break into people's accounts. Most of them involve scammers tricking you into giving them your password. For example, a scammer might send you an e-mail or a private message claiming to be an administrator and telling that you will be made a moderator if you give them your password, or they might threaten to ban your account if you don't reveal your password. These are scams; real moderators will never ask you for your password. Please report these PMs or e-mails to the moderators immediately. Remember that real moderators and administrators have colored usernames so you can easily recognize them.
Other scammers might send you links that look just like Gaia Online's homepage and ask you to log in, and then steal the username and password you log in with. Before logging in to Gaia, make sure that you are actually at the gaiaonline.com domain name.
Some scammers send links to sites that promise to transfer free gold into your account if you give them your username and password. These sites do not work; they just collect your username and password so that they can steal gold and items from your account.
The best thing to remember is that if anyone asks for your password, it's a scam!
Report Suspicious Members and Inappropriate ContentIf you receive any message that asks for your account information, or that you feel might be a scam for any reason, please fill out a scamming report:
http://www.gaiaonline.com/gaia/report.php?r=2If your account has been compromised by a hacker or scammer and they've stolen gold and items from you, please fill out a hacking report:
]http://www.gaiaonline.com/gaia/report.php?r=1