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Depending on whether or not you want to get published, however, the format for books are different than Word. Five pages would translate to more.

I have that first person pov too. Only each pov is normally no longer than a full page (We talking about a full page in a book). Although I have the occansional ones that are 5 or 6 pages.

Chapters are hard too. I try to make sure they are no shorter than about 7/8 pages, with the exception of one, which was only two.

I... haven't thought about chapters in a long time. I should- finishing a chapters always felt really good. They're milestones in writing.
I agree that a chapter should end when it feels right. But, I still think chapters should generally be longer. I've read alot of work (including published) where it was like the writer couldn't focus on 'Group A characters' long enough before switching over to 'Group B'. It kind of messed with character developent for the reader, actually.
Its like they could only stick with the characters long enough to get the basic information.
In my experience, a short chapter is also short of emotion, conversation, scenery, and pretty much everything else that distinguishes a good writer from a... not so good one.

I'm not criticising anyone's work here, I'm relating to my own old writing, and a few books I read last month. So, of you tend to have shorter chapters, I'm not calling you a bad writer.

I dunno if I'd credit it as bad writing so much as a type of writing you don't much care for. Sometimes I like short chapters.

I pick an idea, or a scene - including all the build up to the scene and then the actual scene itself - to be one chapter. Whenever that action is done, the chapter is finished.

Since I just write for fun, that's good enough for me. I suppose there are real stringent definitions of chapters out there but as long as I have a reason for the chapter to exist and the chapters are relatively the same length...I'm not going to worry too much.

I actually don't usually use chapters. Though I suppose it would help to separate things.

Pick up a book by Christopher Moore. Most of his chapters are longer, but some are literally a paragraph long or even just half a page. It is often done in such a way that it gives a highlight to the characters along with humor (I can think of a few instances in You Suck. One in particular is with Tommy adjusting to vampire life and realizing he will not ever need to use the bathroom again. Click the preview and skip to the second chapter). He only does something like this now and again, but when he does, he uses what he established with the characters prior to carry it. And it works.

When I read, chapter length is often directly proportional to what I am in the mood for. If I only have a small amount of time, I do prefer shorter chapters. Need to kill an hour on the bus? Longer ones. Etc.

I think this only fuels my appeal for children's books. I can literally start one on a bus trip downtown, then finish it on the way back. Comic collections serve the same purpose. Even if I have more of the book to read later, I can usually at least finish the comic I am before I have to get off.