Michael learns that Toby keeps files detailing all of the complaints employees have had against each other. Angry that the disputes have not been resolved, Michael reads them out loud, which brings up old conflicts and leaves the employees bitter and angry. Dwight, furious over Jim's pranks, tells Michael that he will quit if Jim is not fired. Jim learns of an opening sales position at a different branch, and decides to interview for the job. Pam learns that Jim has complained about her making wedding plans at work.